One operator, several businesses, an AI system holding it together. These are the notes from building it — what worked, what broke, and the boring rules that turned out to be the whole thing.
I keep a document of rules for how my system is supposed to work — closer to two hundred of them now, each written the day something went wrong so it wouldn't go wrong again. For a long time I thought that number was the achievement. It was closer to the problem.
read the entryThese notes come from the same bench as the client work.
If your business could use a system like this, start at the front page.